Security

Layered protection on every account action

Authentication, authorisation and monitoring work together so that access, money movement and sensitive data each require their own proof.

Our controls

Secure authentication

Credentials are hashed and never stored in readable form. Sessions are issued as short-lived tokens and refreshed safely.

Two-factor authentication

Add a second verification step at login and for high-risk actions from your security settings.

Transaction authorisation

Transfers require an explicit review, confirmation and transaction PIN or 2FA challenge before posting.

Role-based access

Customer and administrator permissions are stored separately and enforced at the database level.

Audit logging

Administrative actions and money movements are written to an immutable audit trail.

Security alerts

Login attempts, device changes and card events raise notifications so you can act quickly.

How you can protect yourself

  • TrustBz will never ask for your password, transaction PIN, card CVV or one-time codes.
  • Enable two-factor authentication and keep login alerts switched on.
  • Review your active sessions regularly and end any you do not recognise.
  • Freeze your card immediately if you suspect it has been compromised.
  • Verify recipient account details before confirming a transfer — transfers may be irreversible.
  • Use a unique password and keep your contact details current so alerts reach you.
Disclaimer. Security descriptions on this page relate to the current sandbox implementation. Additional controls, independent assessments and regulatory safeguards would apply before any live, licensed deployment.